WELCOME RMA Creation To generate a RMA number for your defective product, please enter your information in the fields provided. Case ID* Phone Number* RMA Status Click here to check the status of your RMA request. A Friendly Reminder Please have your proof of purchase on hand when calling and/or submitting your RMA request. Proof of purchase is required on all Returns. Your Return may be subjected to refusal if this requirement is not received. For a smoother replacement process, you can now upload your proof of purchase on Step #3. A Technical support technician will determine, after troubleshooting, if your problem qualifies for our warranty return service. If yes, you will then be informed that your case will require RMA assistance and you will be assigned a Case ID. You will then have access to enter the RMA website to generate a return authorization number. D-Link does not offer refunds under any circumstances. Please contact the point-of-purchase for their return/refund policies.

HELP What is a Case ID? Your Case ID is the number that was provided to you by Tech Support. This number will begin with ALR,CBC, DLK, PTS or TEL. If you have misplaced your Case ID or were never issued a Case ID, please contact Tech Support. Frequently Asked Questions

Copyright © 2009 D-Link Systems, Inc.   All Rights Reserved Last Updated 07/01/2009